Home Contact
Reservations & front desk
Talk to the desk.
Staffed 24 hours, in English, Amharic, Afaan Oromo, Somali and Arabic. The fastest reply is on WhatsApp.
Get in touch
However you prefer.
- Telephone+251 961 62 38 24
- WhatsAppMessage the reservations desk
- Emailreservations@eaststarhotel.com
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Address
East Star Hotel (ኢስት ስታር ሆቴል)
Dire Dawa 3000, Ethiopia -
Check-in & check-out
Check-in from 11:00 · Check-out by 11:00
Early or late by arrangement with the desk.
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Directions
Finding us.
- By air Dire Dawa International Airport (DIR) 4 km, roughly 10 minutes. Send your flight number and the free shuttle will be waiting in arrivals.
- By rail Addis Ababa–Djibouti railway The modern line stops outside the city; taxis and bajaj run into town, or the desk can send a car.
- By road From Harar or Djibouti Harar is about 1 h 30 m; the Djibouti corridor runs past the city. Free gated parking on site.
- In town Taxi or bajaj Ask for East Star Hotel — ኢስት ስታር ሆቴል. Agree the fare before you set off.
Guest FAQ
Asked often enough to answer here.
Do you take card payments?
Card acceptance across Dire Dawa is limited, and cash in Ethiopian birr is the norm. Contact the desk before arrival to confirm what we can take for your stay, and bring cash as a backup.
Is the airport shuttle really free?
Yes, for guests — send us your flight number when you book and we'll meet the arrival. Give us as much notice as you can for flights landing overnight.
Is breakfast included?
Buffet breakfast is included in every room rate. If you're leaving before the buffet opens, tell the desk the night before and we'll make up a breakfast box.
Can you arrange a driver to Harar or the caves?
We do it most days. A car and driver goes at a fixed day rate, and we can add a licensed guide for Harar Jugol or Porc-Epic cave. Ask at the desk the evening before so we can set an early start.
Do you have family rooms?
Yes — twin and family configurations are available, and extra beds can be added to some categories. Tell us your group when you enquire and we'll match the room.
Are pets allowed?
No, pets are not permitted. Assistance animals are handled case by case — contact us in advance.
Is the hotel non-smoking?
The property is smoke-free, including all guest rooms. There are outdoor areas where smoking is permitted.
Can I check in early or leave late?
Check-in is from 11:00 and check-out is by 11:00. Both are negotiable with the desk depending on how full we are — just ask when you arrive, or before.
Do you host weddings, conferences or group bookings?
Yes. Send the desk your dates and headcount and we'll come back with what the restaurant and function space can do, including catering.